Please be aware that payment processing takes 2-3 business days.

Order production begins as soon as payment processing is completed.

On-hand items will be fulfilled the same day.

Pre-orders may take 2-3 weeks for production and fulfillment.

Order status updates will be relayed via Instagram @cozyaesth or email. Once items are fulfilled, you will receive an email including tracking number and estimated delivery date. 

All sales are final. 

In the event your item is damaged, defective, or incorrect, you have 72 hours from delivery date to contact us and the issue will be handled accordingly. 

Please be sure you are ordering the correct size and quantity. We try our best to accommodate those who contact us in a timely manner to fix any mistakes. 

Thank you for your support,

Stay Cozy.